Personal & Family Services
Personal & Family Services (PFS) share a common mission: To help older people avoid or resolve the questions, concerns and difficulties which occur after age 60. Helping older people to remain independent in their homes is a continuing central purpose of the total program. To fulfill this mission, the staff at Aging Partners Personal & Family Services call on the capabilities and cooperation of all the human service resources in the eight-county area of Butler, Fillmore, Lancaster, Polk, Saline, Saunders, Seward and York.
- To assure the safety, well-being and maximum independence of older individuals.
- To increase the benefit older people derive from human services by improving their access, understanding, and appropriate use of those services.
- To comprehensively address the needs of older individuals through inter-agency cooperation and the active involvement of friends and family.
- To actively represent the needs of older people and develop new answers to their concerns.
Information & Assistance
The First Service Information Desk is the starting point for obtaining information, determining alternatives and arranging services or referrals for individuals age 60+ and their families in an eight-county area. The First Service counselors basic function is to connect people with resources in the community, provide information about a broad range of community services and state or federal programs that they may not be aware of.
The First Service desk is primarily staffed by Information Specialists who are advocates happy to assist with sorting out questions and concerns regarding the best care options and open the way for service delivery. Call for help answering questions regarding:
- Available Senior Programs
- Caregiver Issues
- Home Health Care Services
- Medicare & Medicaid
- Senior Housing Options
- Transportation Options...and much more.
Our First Service counselors are available weekdays from 9 a.m. to 4 p.m., except for Wednesday. In order to accommodate weekly staff training, service is available Wednesday from 12:30 p.m. to 4 p.m. Walk-ins are welcomed, but appointments are preferred.
Care Management & Social Work
Care Management and Social Work Services provide professional assistance in assessing needs, planning and coordinating services for individuals age 60 and older. They help to provide support for the more frail and vulnerable adults to manage life’s everyday challenges.
Our care managers are professional social workers and nurses who are trained to assess the living situation of frail or vulnerable older people and to find community services or resources to help meet their care needs. Our care managers arrange a time for a home visit to meet the client in their home environment, providing a better perspective in determining the service required. Care planning begins with a comprehensive assessment of the elderly person's needs, abilities, circumstances and support. From the assessment, a detailed plan for home care is developed. With the elderly person's permission and participation, Aging Partners Personal & Family Services counselor arranges and coordinates the delivery of various in-home services. The elderly person's needs and care plan are reviewed regularly. Adjustments are made, as necessary, to maintain his or her safety and quality of life at home on a long-term basis.
Social work service is determined to be more short term involvement with the client. Our Social workers furnish the same professional services as case management, but it is less intense and more temporary in nature. Our social workers address difficult changes, re-certification or clarification of applications and work with other agencies on behalf of client.
Lincoln Community Resources