Services and Resources

Personal and Family Services (PFS) Mission

To help older adults avoid or resolve questions, concerns and difficulties which occur after age 60. Helping older adults remain independent in their homes is a continuing central purpose of the total program. Staff at Aging Partners Personal and Family Services, call on all the human service resources in the eight-county area of Butler, Fillmore, Lancaster, Polk, Saline, Saunders, Seward and York.

Program Goals

  • To assure the safety, well-being and maximum independence of older individuals.
  • To increase the benefit older adults derive from human services by improving their access, understanding and appropriate use of those services.
  • To comprehensively address the needs of older individuals through inter-agency cooperation and the active involvement of friends and family.
  • To actively represent the needs of older adults and develop new answers to their concerns.

Information and Assistance

Aging Partners First Service desk is the starting point for obtaining information, determining alternatives and arranging services or referrals for those age 60 and over and their families in an eight-county area. The counselor's basic function is to connect people with resources in the community, provide information about a broad range of community services and state or federal programs that they may not be aware of.

The First Service desk is primarily staffed by information specialists who advocate in assisting with sorting out questions and concerns regarding the best care options and open the way for service delivery. Call for help regarding:

  • Available Senior Programs
  • Caregiver Issues
  • Home Health Care Services
  • Medicare and Medicaid
  • Senior Housing Options
  • Transportation Options

Our counselors are available weekdays from 9 a.m. to 4 p.m., except Wednesdays. In order to accommodate weekly staff training, service is available Wednesdays from 12:30 p.m. to 4 p.m. Walk-ins are welcomed, but appointments are preferred.

Care Management and Social Work

Care management and social work services provide professional assistance in assessing needs, planning and coordinating services for those age 60 and older. They help provide support to the more frail and vulnerable adults.

Our care managers are professional social workers and nurses who are trained to assess the living situation of frail or vulnerable older people and to find community services or resources to help meet their care needs. Our care managers arrange a time for a home visit to meet the client in their home environment, providing a better perspective in determining the service required. Care planning begins with a comprehensive assessment of the each person's needs, abilities, circumstances and support. From the assessment, a detailed plan for home care is developed. With the client's permission and participation, Aging Partners Personal and Family Services arrange and coordinate the delivery of various in-home services. Each client's needs and care plan are reviewed regularly. Adjustments are made, as necessary, to maintain his/her safety and quality of life at home on a long-term basis.

Social work service is determined to be more short term involvement with the client. Our Social workers furnish the same professional services as case management, but it is less intense and more temporary in nature. Our social workers address difficult changes, re-certification or clarification of applications and work with other agencies on behalf of client.

Harvest Project

The Harvest Project is designed to bring together aging, mental health and substance abuse services. This program serves the vulnerable residents of Lancaster County age 55 and older, who have significantly diminished personal abilities to cope with the life circumstances they face. These individuals may not be able to manage their own safety and well-being. They are victims of the combined effects of health impairments, mental illness and substance abuse. Their condition may be further aggravated by the disruption or absence of social and environmental supports. Characteristically, these persons present issues too complex to be adequately addressed by any single human service system or agency. For more information, call 402-441-7070.

The Harvest Project case management services are cost-free, confidential and include:

  • Identification and Screening
  • Crisis Intervention
  • Professional Consultation
  • Information and Referral
  • Personal Advocacy
  • Assessment
  • Collaborative Service Planning
  • Long-Term Follow Up

Helpful Resource Links

Publications - Housing Options


Nursing Facilities


In-Home Services

Transportation Options

Respite Care Resources

Emergency Resources