City of Lincoln
2007 Media Releases
Web site will celebrate twelfth anniversary ranked number one for comparable cities
The City of Lincoln has been named the top "digital city" in the nation by the Center for Digital Government, a national research and advisory institute on information technology in government and education. Lincoln ranked first in the nation among cities with populations from 125,000 to 249,000. It is the sixth time in seven years that Lincoln has finished in the top ten. InterLinc, the City-County Web site (lincoln.ne.gov and lancaster.ne.gov) marks its twelfth anniversary next month. The site averages about 5 million page hits per month.
"Lincoln continues to be on the cutting edge in using technology to improve the delivery of City services," said Mayor Chris Beutler. "With more than 20,000 electronic visits to the City-County site each day, citizens are using the electronic services we offer and helping us make the City more efficient. The Information Services Division has done an outstanding job of providing online service for 12 years. Through those efforts, our City Hall is now open virtually 24 hours a day."
"In addition to launching new online services every year, all of the City’s e-pay services offer an option to pay with no convenience fees added," said Doug Thomas, Information Services Division Manager. “This is unusual as most cities require a fee for making Internet payments.” Citizens can use the City-County Web site to buy season swimming pool passes, renew pet licenses, buy Husker parking, reload parking garage cards, conduct local criminal history checks and pay water bills and parking tickets. Lancaster County offers the ability to pay property taxes online, however, a credit card fee is required.
The County/City Building and all public libraries offer free wireless Internet capability. Last year, the City equipped the new Government Square Park at 10th and “O” Streets with free wireless Internet connectivity. The City also recently completed the second year of its ACTION online citizen service request system.
More than 300 cities participate in the annual study that assesses how local governments use information technology to streamline operations and deliver services. The study focused on the implementation of online services, planning, governance, infrastructure and architecture.