LINCOLN NAMED NATION’S TOP DIGITAL CITY
Web site celebrates 13th anniversary ranked number one for comparable cities
For the second year in a row, the City of Lincoln has been named the top “digital city” in the nation by the Center for Digital Government, a national research and advisory institute. Lincoln ranked first among cities with populations from 125,000 to 250,000. It is the seventh time in eight years that Lincoln has finished in the top ten.
City Finance Director Don Herz will accept the award on behalf of the City at 9 a.m. Tuesday at the annual Nebraska Digital Summit at the Embassy Suites. Interlinc, the City-County Web site (lincoln.ne.gov and lancaster.ne.gov), marks its 13th anniversary next month. The site averages about 20,000 electronic visits site each day, and 10 million page hits per month.
“Lincoln continues to be on the cutting edge in using technology to improve the delivery of City services,” said Mayor Chris Beutler. “When citizens use the electronic services we offer, they help us make the City more efficient. Because of the outstanding job the Information Services Division has done in maintaining and increasing online services, our City Hall is now open virtually 24 hours a day.”
Citizens can use the City-County Web site to reserve golf tee times, buy season swimming pool passes, renew pet licenses, buy Husker parking, reload parking garage cards, conduct local criminal history checks and pay water bills and parking tickets. Lancaster County offers the ability to pay property taxes online, however, a credit card fee is required.
“In addition to launching new online services every year, all of the City’s e-pay services offer an option to pay with no convenience fees added,” said Doug Thomas, Information Services Division Manager. “This is unusual, as most cities require a fee for making Internet payments.”
“This year’s winners reflect that even with budgetary challenges, cities are placing a high value on citizen engagement and improved services,” said Cathilea Robinett, executive director for the Center for Digital Government. “Cities are incorporating newer technologies such as Webcasting, podcasts and blogs while continuing to use IT to enhance delivery options for citizens and businesses.”
More than 300 cities participate in the annual study that assesses how local governments use information technology to streamline operations and deliver services. The study focused on the implementation of online services, planning, governance, infrastructure and architecture. More information on the Center for Digital Government is available at www.centerdigitalgov.com (Permalink).