A team of assessors from the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA), will arrive June 8 to examine all aspects of Lincoln Emergency Communications Center's policy, procedures, management and operations. The team's verification that the Center meets CALEA's high standards is part of a voluntary process to maintain accreditation. The Center has been accredited since 2002, and Communications Coordinator Julie Righter said the designation is "a highly prized recognition of public safety communications excellence."
As part of the on-site assessment, agency employees and members of the community are invited to offer comments by calling 402-441-1551 between 1 and 3 p.m. on Tuesday, June 10. Telephone comments are limited to 10 minutes and must address the agency's ability to comply with CALEA's standards. A copy of the standards is available online at calea.org; Lincoln Emergency Communications Center, 575 S. 10th Street; or by contacting Lindsay Scheer, local Accreditation Manager, at 402-441-6000. Written comments about the Center's ability to comply with the standards may be sent to CALEA, 13575 Heathcote Boulevard, Suite 320, Gainesville, VA 20155. More information on CALEA is available at calea.org or by calling 703-352-4225.
"Lincoln Emergency Communications Center has to continuously comply with over 200 standards in order to maintain accredited status," Righter said. "Accreditation provides official recognition of the dedication and hard work of the professionals at the Center who work tirelessly 24 hours a day, seven days a week to assist our community in emergency situations."
More information on the Center is available at lincoln.ne.gov (keyword: 911).
The assessment team includes communications and law enforcement professionals from similar out-of-state agencies. The assessors will review written materials, conduct interviews and visit locations where compliance can be witnessed. The assessors are Team Leader Assistant Chief Brett West of the Gwinnett County (Georgia) Police Department and Public Safety Communications Administrative Manager Mark Theurer of Plano (Texas) Public Safety Communications.
"Once the Commission's assessors complete their review of the agency, they report back to the full Commission, which will then decide if the agency will maintain accredited status," said Christie Goddard, the Accreditation Program Manager for Lincoln Emergency Communications Center. Accreditation status is for three years, and during that time the agency must submit annual reports showing continued compliance with the accreditation standards.