Residents have until Saturday, August 1 to complete the City's Taking Charge citizen satisfaction survey at lincoln.ne.gov (keyword: satisfaction). Paper copies are available by calling the Mayor's Office, 402-441-7511. Randomly selected households received surveys through the mail. The survey is an opportunity for residents to provide feedback on local government services.
Residents are also encouraged to participate in the survey's online discussion component at My Sidewalk, an update to the City's MindMixer public engagement tool. At lincoln.mysidewalk.com, residents can engage with each other on topics covered in the survey. Survey topics include transportation, parks and recreation, economic development, neighborhood life, public safety, libraries, healthy behavior, sustainability and trust in local government.
The City has partnered with the University of Nebraska Public Policy Center (PPC) since 2008 on the Taking Charge process, which has included surveys and public meetings. The PPC says about 600 responses from the mail survey are needed to have confidence in the results at plus or minus four percent. The University's Bureau of Sociological Research is handling the data collection to ensure that proper research practices are followed.
The first survey in 2010 was conducted via telephone. The City is again using a mail survey to save money and to be more inclusive - phone surveys may exclude younger adults and lower-income residents Results are expected by the end of August. Responses to the online survey will be analyzed separately from the mailed version to protect the generalized projections of the results.