Billing

The City is divided into ten bi-monthly billing cycles and one small monthly cycle for the city's largest water customers. Prior to each billing, the section must obtain water meter readings, verify the reads and investigate abnormal readings.

Customers have the option of receiving their bill via a paper mailing or e-Bill service. E-bill subscribers receive their water/wastewater bill via email (no paper statement is sent) and can pay their balance online using Discover Card, MasterCard or Visa with no fee. Customers not enrolled in e-Bill can pay their bill online with a $2 service charge.

Third Party Notification

There may be situations where due to age, health or other reasons, you would like to have someone notified as a third party if your water service becomes subject to termination because of unpaid water bills. If you desire this service, simply fill out the form below and return it with your water bill to:

Lincoln Water System
County-City Building
555 South 10th Street
Lincoln NE 68508

This form will be kept on file, and if termination of your water service becomes necessary, both you and the person you designated will be notified fifteen days prior to termination.

Should you have questions concerning the Third Party Notice, please call 402-441-7533.

Third Party Notice Form (45 K) PDF Document