How to Access the IVR
The inspection line is 402-441-5999. The IVR system is available 24 hours a day. If for any reason the IVR can’t complete your requested transaction, you may press 0 to be forwarded to a staff person during business hours.
What Information to Have Before Scheduling an Inspection
- A Permit Number
- The IVR Inspection Code for the Requested Inspection Type
- Pen and paper to write down your confirmation number
Scheduling with the IVR Line
- Dial the inspection line: 402-441-5999.
- The initial greeting and main menu will play.
- Select 1 to schedule an inspection.
- Enter the digits corresponding with the letters and Numbers of your permit number followed by the # key. (For assistance press the * key.) Example: B1700000 would be 21700000#.
- Enter your IVR inspection code followed by the # key.
- Select a day for your inspection.
- Select a time of day for your inspection.
- Leave a message for the inspector if you need to convey more information than you already entered.
- To hear your confirmation number and hang up, press 1; to schedule another inspection on the same permit, press 2; to schedule an inspection on a different permit, press 3.
Other Scheduling Options
SelecTxt
You can schedule an inspection with SelecTxt by texting 'Hello' to 888-405-9508. To opt out of SelecTxt text 'Stop' to 888-405-9508. To opt back into SelecTxt test 'Unstop' or 'Start' to 888-405-9508.
Citizen Access
You can schedule an inspection by logging into your Citizen Access account. Once logged in, navigate to Building>Schedule an inspection. Search for the permit number or address you would like to schedule the inspection for. The default search timeframe is 2 years. You will need to remove the search date if the permit was opened before then.
Contact Us
You can contact us by phone at 402-441-7521 or by email at bldgsafe@lincoln.ne.gov.
Where to Find Inspection Codes
To hear a list of inspection codes through the IVR press the * key when prompted. You can also view them on this page.
Residential
|
100 |
Final |
105 |
Partial Final |
110 |
Firewall/DraftStop |
120 |
Foundation/Footing |
130 |
Foundation/Wall
|
140 |
Framing/Structural
|
150 |
Insulation
|
|
Commercial |
200
|
Building Final
|
220
|
Firewall/Draft Stop
|
230
|
Foundation/Footing |
240
|
Foundation/Wall |
250
|
Fire Prevention Final |
260
|
Framing/Structural
|
270
|
Insulation
|
295
|
Partial Final |
290
|
Temp Occupancy |
|
Approach Cut / Residential & Commercial Sidewalk |
400
|
Approach & Curb Cut Inspection |
410
|
Sidewalk Forms
|
420
|
Sidewalk Final
|
|
Demolition
|
550
|
Excavation/Hole
|
560
|
Fence
|
570
|
Final
|
|
Sign
|
600
|
Sign Footing
|
610
|
Sign Final
|
|
Fire Sprinkler
|
700
|
Sprinkler & Standpipe
|
710
|
Reinspection
|
|
Fire Alarm
|
730
|
Alarm System
|
|
Fire Extinguishing
|
750
|
Extinguishing System
|
760
|
Reinspection
|
|
Plumbing
|
1025
|
Gas Test
|
1045
|
Partial Final
|
1000
|
Rough In
|
1010
|
Ground Work
|
1020
|
Gas Piping
|
1030
|
Sewer/ Water Mains
|
1040
|
Final
|
1050
|
Hydronic Rough In
|
1060
|
Hydronic Final
|
|
Mechanical
|
1100
|
Rough In
|
1110
|
Ground Work
|
1130
|
Duct/Flue
|
1120
|
Gas Piping
|
1150
|
Final
|
1140
|
Mech/Elec Final
|
1125
|
Gas Test
|
1155
|
Partial Final
|
|
Electrical
|
1295
|
Partial Final
|
1240
|
Temporary
|
1220
|
Rough In
|
1230
|
Service
|
1200
|
Final |
Deadline for Scheduling, Rescheduling, or Canceling an Inspection
The IVR is available 24 hours a day. To obtain an inspection for the same day, you must complete the inspection request prior to 7:30 AM. To reschedule or cancel a same-day inspection you must complete your request no later than 7:30 AM.
When Will an Inspection be Halted
- You can't schedule an inspection on your permit unless it has been issued.
- If your permit has any unpaid fees, no inspections can be requested until those fees are paid.
- Limited status permits will not allow inspections to be scheduled until it is in an Issued status.
- If the requested inspection has already been approved you cannot request additional inspections of the same inspection type.