Lead Service Line Replacement Program

Use the City of Lincoln Water System's interactive map to look up the status of the service line on your property and determine if it is non-lead, lead, or lead-contaminated galvanized steel. lincoln.ne.gov/WaterServiceLineMap

Lead service lines are found primarily in homes built prior to 1950. But the majority of lead service lines are in homes or businesses constructed before 1930.

Please consider reviewing other City programs at lincoln.ne.gov/LeadSafe that can also help you determine if you have lead in other places in your home.

Homes built before 1950 may have additional lead pipes inside their home. Other sources of lead in home plumbing include lead-contaminated galvanized steel pipes and older brass faucets and fixtures. The City of Lincoln Water System does not keep pipe material records for in-home plumbing.

Related information: Lead in Plumbing or Service Lines

This program replaces water service lines which is the line that connects the water meter or building to the water main. Older homes and buildings may still have lead or lead-contaminated galvanized steel pipes inside the building after replacement work is finished. Older brass faucets and fixtures can also be a source of lead. Older homes and buildings may also have lead paint.

Related information: Lead in Plumbing or Service Lines Lead Safe Lincoln

The first phase of the program ranges from summer 2024 to summer 2025 in portions of the North Bottoms, Hawley, and Woods Park neighborhoods. The program will research and replace lead and galvanized water service lines on up to 200 properties. Property owners will not need to contact the City. The City’s Lincoln Water System division will contact property owners when the City’s contracted plumbers are in your neighborhood conducting service line replacements.

The second phase of the program ranges from summer 2025 to 2027. It is scheduled to research and replace lead and galvanized water service lines on up to 1,000 properties in portions of the Everett, Near South, Irvingdale, South Salt Creek, and Salt Creek Area neighborhoods. Property owners will not need to contact the City. The City’s Lincoln Water System division will contact property owners when the City’s contracted plumbers are in your neighborhood conducting service line replacements.

Additional phases will be announced once identified.

The City has developed a strategic plan to prioritize the replacement of lead and galvanized service lines across the community by 2035. In alignment with EPA guidance, the City of Lincoln Water System has established criteria to identify priority locations for water service line replacements. Census tract locations will be updated every year on the City website to identify areas of Lincoln replacements will be conducted in.

View Map of Current Work Areas

Criteria to determine priority of service includes:

• Areas where records show a greater density of lead and lead contaminated galvanized steel service lines
• Data showing elevated blood levels of lead in children
• Social vulnerability data
• Risk to lead exposure due to amount of lead in service line

The City will be focused in Census tract 5, 18, and 20.01 in 2024. This is in a large portion of the North Bottoms, Hawley, and Woods Park neighborhood areas. Census tracts 20.02, 22, and 21 will follow in portions of the Everett, Near South, Irvingdale, South Salt Creek, and Salt Creek Area neighborhoods from 2025 to 2027. Future tracts will be identified every year or two and put on this website.

View Map of Current Work Areas

No. Business properties in the selected census tracks will receive lead or galvanized pipe replacements at no cost to them.

The Lead Safe Lincoln Water Service Line Replacement Program is a thorough program that will take several years to replace all lead and lead-contaminated galvanized service lines in homes and businesses in Lincoln. The City is unable to reimburse property owners for service line replacements who choose to replace their lines before the City contacts them to conduct a replacement. The program must follow federal funding requirements which include using only plumbers contracted with the City for this program.

The City of Lincoln Water System developed this program with the goal of replacing all customer lead water service lines as proposed by the Lead Copper Rule Improvements (LCRI), which has a target for all replacement to be completed by 2035. The timeline for completion of the program is dependent on resource availability, which includes plumbing contractors as well as ongoing funding, which is unknown at the current time.

The City of Lincoln Water System will have a plan in place to replace the grass with grass seed. Water team members will review tree locations to see if a service line can go around the tree. Some tree removals may be required. This cost would be paid for by the City if there was no other option to replace the current service line. If sprinkler systems are affected in the process of replacing a lead service line, the contractor may be responsible for repair. Property owners will receive a $100 credit to their water bills for cosmetic repairs like painting or fencing, etc. once they complete the replacement.

A water service line replacement is estimated to take a single day (8 hours) to conduct. However, there may be times when the contractor may need access to the property before the replacement takes place. There are also some cases where a contractor may find unexpected challenges around the pipes. This may extend the replacement effort to more than one day.

Typically, the water is shut off for less than two hours.

The City of Lincoln Water System will request access to your home an estimated one to two times to visually inspect and verify service line plumbing material, water meter location, and conduct the lead service line replacement. They may request additional access if they find unexpected challenges that may extend the time it takes to complete the replacement.

The City hires private licensed plumbing contractors to handle replacement work for the program.

• Receive a letter from the City of Lincoln Water System notifying you that your water service line is included in the City’s service line replacement program.
• Submit a photograph of your service line near your water meter using the information sent to you in the mail.
• Sign the form to allow the City’s licensed plumber to work on your property.
• Allow the City’s plumber access to your home or business to inspect and replace your service line.

Call the City of Lincoln Water System at 402-441-7571 option 2 about this situation. We will investigate.

Please review the City’s water quality website for information on lead, lead programs, and ways homeowners can protect themselves from lead exposure.

Related information: Lead Awareness Information on how to identify lead in plumbing or service lines, how to reduce lead exposure, health effects of lead and more Submit Your Contact Information Updating your contact information helps the Lead Safe Lincoln team contact you when the Lead Service Line Replacement Program begins work in your area.

• Lead is a toxic metal that can harm a child’s health.
• Children can be exposed to lead by breathing or swallowing lead or lead dust. In children, lead exposure can cause brain and nervous system damage, learning and behavior problems, slowed growth and development and hearing and speech issues. Even low levels of lead can affect a child’s ability to learn, pay attention and do well in school.
• A blood lead test is the best way to find out if a child has lead poisoning. A child with lead poisoning may not have visible signs or symptoms. Many children who have lead poisoning look and act healthy. Parents can talk to their child’s healthcare provider about getting a blood lead test if they’re concerned their child may have been exposed to lead.