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City of Lincoln
Mayor's Office

2004 Media Releases

January 5, 2004
For More Information Contact:
Diane Gonzolas, Citizen Information Center, 441-7831
Doug Thomas, Information Services, 441-7471

Lincoln Named One of Top Digital Cities in Nation

The City of Lincoln has been named one of the top “digital cities” in the nation by the Center for Digital Government, a national research and advisory institute on information technology in government and education. Lincoln tied for sixth in cities with populations from 125,000 to 249,000. This is the third consecutive year Lincoln has finished in the top ten in the study.

The award will be presented to Mayor Coleen J. Seng at 1:30 p.m. TODAY at the beginning of the City Council meeting at the County-City Building, 555 South 10th Street.

“We are always looking for ways to make local government information and services more accessible through our web site 24 hours a day,” said Mayor Seng. “I want to congratulate the City’s information technology staff who keep us on the cutting edge in this area.”

Doug Thomas, Manager of the Information Services Division of the City Finance Department, said more than 300 cities participated in the annual study, which assesses how local governments use information technology to streamline operations and deliver services. The study looks at the availability of information, forms and services; the ability to send feedback; and the management of information technology.

“Citizens are now able to use our web site to pay real estate taxes, water and sewer bills, parking tickets, pet license renewals and the fee for local criminal history checks,” said Thomas. “In the next year, we expect to add more on-line services including permit application, a centralized system to handle citizen requests for services, and Parks and Recreation services. These services are available due to the vision and support of the Mayor’s Office, the City Council, the County Board and our other officials.”

Fourteen other cities were recognized in Lincoln’s category. They are Fort Wayne, Indiana (1st); Winston-Salem, North Carolina (2nd); Des Moines, Iowa (3rd); Plano, Texas and Salt Lake City, Utah (tie for 4th); Richmond, Virginia (5th); Norfolk, Virginia and Torrance, California (tie for 6th with Lincoln); Irving, Texas (7th); Hampton, Virginia (8th); Bakersfield, California and Mobile, Alabama (tie for 9th); Madison, Wisconsin and Naperville, Illinois (tie for 10th).

“I commend our nation’s digital-savvy cities for setting the bar high and for putting the needs of their customers and citizens first,” said Cathilea Robinett, Executive Director of the Center for Digital Government.

Interlinc, the joint web site of Lincoln and Lancaster County averages nearly seven million hits per month and recently received authorization to shorten the web addresses. Interlinc can now be reached at and The former addresses (, also still function.

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