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2004 Media Releases

November 8, 2004
For More Information Contact:
Diane Gonzolas, Citizen Information Center, 441-7831

Mayor Presents October Award Of Excellence

Mayor Coleen J. Seng today presented the Mayor’s Award of Excellence for October to Susan Steider, a librarian at the Eiseley Branch Library. The monthly award recognizes City employees who consistently provide exemplary service and work that demonstrates personal commitment to the City. The award was presented at the beginning of today’s City Council meeting.

Steider, who has worked for the City since 1997, was nominated by Supervisor Julie Simpson in the categories of productivity and customer relations. During Eiseley’s first 18 months of operation, more than 130 teens came to the library every day after school. Steider was transferred from the library’s northeast service unit to help make a positive impact on the students and became Eiseley’s advocate for the teens.

Steider educated the staff on the developmental aspects of teens, so they could better understand their needs. She began a Teen Advisory Board, which led to Eiseley putting up a rack to hold backpacks and an area to include CD-ROM computers. Twice a year, Steider visits the middle schools and high schools to talk about books for teens and promote the library. She sees 600 to 900 teens each time, and many then visit the library and ask for the books she featured.

In her nomination, Simpson wrote, “Susan has the innate ability to know what types of books teens like to read and has a great rapport with the teens. They listen when she talks.” A thank- you note from a media specialist said Susan brings a “fresh, lively approach” to her book talks and keeps students “on the edge of their seats.” A comment card from a teen reads, “Susan S. is a leader at this library. She works well with the teens. You need that! She is always pleasant and helpful. She is terrific.”

Simpson said, “She inspires us all to have a positive relationship with the teens, and, as well, inspires the staff to read young adult fiction.” Susan also manages the Youth Services Department, serves on library committees and is active in the leadership team at Eiseley.

The other categories in which employees can be nominated are loss prevention, safety and valor. All City employees are eligible for the Mayor’s Award of Excellence except for elected officials and some managers. Individuals or teams can be nominated by supervisors, peers, subordinates and the general public. Nomination forms are available from department heads, employee bulletin boards or the Personnel Department, which oversees the awards program.

All nominations are reviewed by the Mayor’s Award of Excellence Committee, which includes a representative with each union and a non-union representative appointed by the Mayor. Award winners receive a $100 U.S. savings bond, a day off with pay and a plaque. Monthly winners are eligible to receive the annual award, which comes with a $500 U.S. savings bond, two days off with pay and a plaque.

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