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City of Lincoln
Mayor's Office

2006 Media Releases

February 13, 2006
For More Information Contact:
Diane Gonzolas, Citizen Information Center, 441-7831


Mayor Coleen J. Seng today presented the Mayor’s Award of Excellence for January to Randy Heiser of the StarTran Division of the Public Works and Utilities Office. The monthly award recognizes City employees who consistently provide exemplary service and work that demonstrates personal commitment to the City. The award was presented at the beginning of today’s City Council meeting.

Heiser has been a StarTran bus driver since 1998. He was nominated in the categories of loss prevention and valor by Mike Weston, Bus Operations Superintendent, and Larry Worth, StarTran Transit Manager.

On December 6, 2005 Randy was operating a bus when he smelled smoke. He stopped his bus, investigated, immediately evacuated his passengers and called dispatch for assistance. Heiser then used the fire extinguisher on the bus to put out the fire. Once the bus was towed to StarTran, it was discovered that the insulation in the rear seat of the bus had caught fire due to a mechanical malfunction.

Weston said, “Had Randy not acted as quickly as he did, the fire would have spread throughout the bus.” Weston and Worth said that Heiser’s actions assured the safety of the passengers who were evacuated immediately upon smelling the smoke. Heiser also prevented the potential loss of a $280,000 City vehicle. Because of Heiser’s quick action, the bus had only about $400 worth of damage.

The other categories in which employees can be nominated are customer relations, safety and productivity. All City employees are eligible for the Mayor’s Award of Excellence except for elected officials and some managers. Individuals or teams can be nominated by supervisors, peers, subordinates and the general public. Nomination forms are available from department heads, employee bulletin boards or the Personnel Department, which oversees the awards program.

All nominations are reviewed by the Mayor’s Award of Excellence Committee, which includes a representative with each union and a non-union representative appointed by the Mayor. Award winners receive a $100 U.S. savings bond, a day off with pay and a plaque. Monthly winners are eligible to receive the annual award, which comes with a $500 U.S. savings bond, two days off with pay and a plaque.

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