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Mayor's Office

2006 Media Releases

November 13, 2006
For More Information Contact:
Diane Gonzolas, Citizen Information Center, 441-7831


Mayor Coleen J. Seng today presented the Mayor’s Award of Excellence for October to Alicia “Ali” Hettenbaugh in the Lincoln-Lancaster County Health Department (LLCHD). The monthly award recognizes City employees who consistently provide exemplary service and work that demonstrates personal commitment to the City. The award was presented at the beginning of today’s City Council meeting.

Hettenbaugh has been employed as a Community Outreach Specialist in the Promotion and Outreach Division of LLCHD since 1999. She was nominated by Public Health Education Manager Charlotte Burke in the category of Customer Relations.

For nearly seven years, Hettenbaugh has worked with the “Healthy Homes” program, helping pregnant and parenting Hispanic women. Her regular caseload of more than 40 clients includes many who are struggling to survive in a new country. In her nomination, Burke writes that Hettenbaugh does her job with “grace and enthusiasm” and works many hours outside of her normal shift with clients.

In once case, Hettenbaugh was working with a client who was eight months pregnant and had no support from family or friends. Before the woman’s husband could join her, the doctor decided she would need a C-section. Hettenbaugh took the woman to the hospital at 5 a.m. for surgery and stayed with her all day to interpret. She later arranged for consultation with Milk Works, and when supplemental formula was needed during the night, she purchased and delivered it to the new mother.

In another case, Hettenbaugh worked with the dietetic interns to educate clients on practical nutrition topics, such as using grocery store coupons. These evening classes involved client coordination, transportation, interpretation and child care.

Hettenbaugh has been asked to serve on a statewide Governor’s council, a Women’s Preventative Health Education program and other community forums, and most of those activities also occur in the evenings or weekends. Burke says Hettenbaugh deserves to be recognized because of the her sacrifices and her important contributions to good health. “Her always pleasant personality, her practical ideas and her willing involvement make Ali a valuable asset to our organization,” writes Burke.

The other categories in which employees can be nominated are safety, productivity, prevention and valor. All City employees are eligible for the Mayor’s Award of Excellence except for elected officials and some managers. Individuals or teams can be nominated by supervisors, peers, subordinates and the general public.

Nomination forms are available from department heads, employee bulletin boards or the Personnel Department , which oversees the awards program. All nominations are reviewed by the Mayor’s Award of Excellence Committee, which includes a representative with each union and a non-union representative appointed by the Mayor. Award winners receive a $100 U.S. savings bond, a day off with pay and a plaque. Monthly winners are eligible to receive the annual award, which comes with a $500 U.S. savings bond, two days off with pay and a plaque.

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