911 CENTER RECEIVES CALEA RE-ACCREDITATION
The Lincoln Emergency Communications/911 Center received re-accreditation from the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA) on December 6.
The accreditation process includes self-evaluation as well as an extensive review of policies, procedures, management and operations by a team of independent assessors.
CALEA recognized the Lincoln 911 Center’s “ongoing acceptance of the obligation to continue the quest for professional excellence.”
“Accreditation from CALEA is the ultimate seal of approval in our field and an important recognition of excellence in public safety communications,” said 911 Communications Manager Julie Righter. “It rewards the dedication and tireless efforts of our 911 professionals, who work extremely hard 24 hours a day, seven days a week to help those in emergency situations.”
In 2002, Lincoln’s 911 Center became the 14th center in the nation to be accredited by CALEA. Accreditation is for a three-year period. The Center was re-accredited in 2005 and was named a Flagship Agency at that time as well. A Flagship Agency signifies that an agency has continually demonstrated excellence in commitment to the CALEA accreditation process and a willingness to share its accreditation success with others. The 911 Center was again named a Flagship Agency on December 6.
More information on Lincoln’s 911 Center is available on the City Web site at lincoln.ne.gov (keyword: 911). More information on CALEA is available at calea.org.