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Lancaster County
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Lancaster County Benefit Information for plan year 01/01/2021 - 12/31/2021

Lancaster County Benefits

The new County plan year is January 1, 2021 through December 31, 2021.

Open Enrollment is Monday, October 26, 2020 to Friday, November 13, 2020.

This year, open enrollment changes will be made online using the Oracle HCM system. The only exception to this is for Allstate Voluntary benefits. If you want to make changes to your Allstate Voluntary benefits, please contact the Allstate call center to make changes.

To educate employees on the Oracle open enrollment process, webinar training sessions are scheduled and will be uploaded for anyone who is unable to attend a live session. There are also other training materials available on the HR/Payroll page.

For training resources please visit the HR/Payroll page. This is an intralinc page that you will need to sign in to view. Under the Oracle Training Guide section, click on the Employee Self Service Guide document to view step by step instructions.

All open enrollment changes must be made by Friday, November 13, 2020. Please remember that you will also need to re-enroll in Navia Flexible Spending Accounts using Oracle.

All County employees must designate their beneficiaries for Basic Life and Supplemental Employee Life Plans using Oracle. This can be done during the open enrollment process.

If you have any questions about Benefits or need help with the enrollment process, please fill out the County Benefits Help Form to be placed in our Help Ticket queue. Please allow 2 business days (48 hours) for someone from the Benefits Team to contact you. If you have not been contacted after 2 business days, please email

All links below are in PDF Format

Lancaster County 2021 Open Enrollment Information and Dependent Eligibility Information

Lancaster County Notice of Privacy Practices Self Insured Plans.

Lancaster County 2021 Health, Dental and Vision Monthly Rates effective January 1, 2021 for:

Deputy Sheriff Captains
FOP Lodge 29 - Deputy Sheriff's
FOP Lodge 32 - Corrections Officers
FOP Lodge 77 - Juvenile Detention Officers
IBEW (General)
IBEW - Engineering
Urep/Unclass MSS/C/E

As of August 24, 2020, the benefits module in Oracle HCM is live. Benefit changes will now be made through the Oracle system, except for Allstate Voluntary benefits. Any changes to your voluntary benefits through Allstate will be made through their call center.


Aetna Announces Covid-19 Resources for Aetna MembersNew
Authorization for Release of Protected Health Information
Choice POS II Plan
CVS Flyer New
Doctor Find Instructions
Institutes of Quality
In Touch Care Flyer
Mail Order Medication Form
Mail Order Flyer
Medical Benefits Claim Form
Member Payment Esitmator
Mobile Flyer
Navigator Member Website
Open Access Generic Disclosure
Out-Of-Network Facility in MillardNew
Personal Health Record
Pharmacy Management Flyer
Premier Plus Four Tier Pharmacy Drug Guide
Plan Design & Benefits for A-G-C-E-J-M-Y
Summary of Benefits & Coverage for A-G-C-E-J-M-Y
Plan Design & Benefits for D
Summary of Benefits & Coverage for D
Prescription Drug Benefits
Preventive Care Flyer
Specialty RX Flyer
Transition of Care Request Form
Urgent Care Flyer
Walk-in Clinic Flyer
In Touch Care Flyer

Ameritas - Dental

Plan Highlights
Summary Plan Description
Customer Service number: 1-800-487-5553 or

Ameritas - EyeMed

Vision Plan
Summary Plan Description (2013)
Customer Service number: 1-866-289-0614 or

Navia Benefit Solutions (Flexible Spending Accounts)

Flexible Benefits Plan Document
Summary Plan Document
FSA Enrollment Guide
FSA Claim Form
Eligible Expenses
Debit Card Request & Direct Deposit Form
Direct Deposit Request Form

Hartford Life

Hartford Annual Enrollment Letter
Lancaster County Benefit Plan
Beneficiary Assist Program
Estate Guidance Will Services
Funeral Planning and Concierge Services
Group Life and/or Accidental Death & Dismemberment Claim Forms for Employee or Dependent
Group Life Portability Outline
Life and Accidental Death and Dismemberment Insurance
Supplemental Life Brochure
Supplemental Life Insurance and Accidental Death & Dismemberment Benefit Highlight Sheet
Travel Assistance Program

Allstate Voluntary Benefits

Benefit Brochures and Videos
Accident and STD Claim Form
Allstate Corporate Information
Accident Insurance
Critical Illness Claim Form
Critical Illness Insurance
Critical Illness Wellness Claim Form
Enrollment Information
Voluntary Short Term Disability
Call Center: 877-282-0808; M-F; 7:00am - 4:00pm; or Email: Karen Keeler

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