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Tips for Easy Riding


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Route & Schedule Information

To get started riding StarTran, consult the routes & schedules. If you have additional questions regarding any of the routes, schedules, or services offered by StarTran you may call the StarTran Customer Service Office at (402) 476-1234 weekdays from 8:00 a.m. - 4:30 p.m. Operators are on hand to assist you in making your ride a pleasant and convenient one.

Exact Change

Please have exact change ready when you board the bus. (Drivers are not allowed to give change, handle or deposit fares.) If you do not have exact change, a change card will be issued which can be utilized on your next trip. This change card cannot be exchanged for cash. For your convenience StarTran offers 31-consecutive-day passes and 20-ride passes.

Identifying Your Bus

Every StarTran Bus is marked beside the front door and above the windshield with a route number and name. If you should have any doubts or questions about the routes, please feel free to ask the bus driver.

StarTran Bus Stops

Most stops on every route are marked by a blue and green bus stop sign. However, for your convenience, StarTran buses will stop at all corners outside the downtown loop. Always arrive at your bus stop five minutes before the bus is scheduled to arrive so that you will not miss your bus. For passenger convenience, bus shelters are located at major boarding areas.

For your safety, buses will not load or unload in a construction zone (i.e. barricades, orange cones, barrels, fence, tape, piles of dirt, holes, etc.). In a construction area, loading and unloading will be at the first corner before or after the construction zone.

Buses do not load or unload in the middle of a block.

Passes

StarTran passes make your traveling even easier. StarTran passes are available at several locations including major banks, grocery stores and the StarTran office. For more information on passes, call (402) 476-1234.

Transfers

If you need to take more than one bus or make stops along the way, ask your StarTran driver for a transfer when paying your fare. (One transfer per fare). Transfers are free and allow you to change buses without having to pay another fare. There are two types of transfers for your convenience:

  1. Regular -- A regular transfer lets you board a different bus going in the same direction as if it were the first bus you boarded. This transfer is good for one hour or until the next connecting bus arrives.
  2. Stop Over -- A stop over transfer lets you stop for one hour along your route and reboard the same bus going in the same direction.

Getting Off the Bus

In order to let the bus driver know when you want to get off the bus, just pull the bell cord or press the strip above your seat one block before you want to get off. This will alert the driver to stop at the next corner.

If you are not familiar with the area, ask the driver to let you know when you are approaching your destination.

Traffic does NOT stop for the bus, so when you get off the bus you need to wait on the corner for the bus to pass and check all directions for traffic before crossing the street.

Lost and Found

Please check your seat before exiting the bus and make sure you have all of your belongings as StarTran is not responsible for lost or stolen items. However, if you do leave something, you may call the StarTran Customer Service Office at (402) 476-1234 between 8:00 p.m. and 4:30 p.m. Every attempt will be made to recover your lost item. Lost and found items can be picked up at 710 "J" Street. Items will be kept up to 15 days, so please be sure and pick up your items within that time.

Wheelchair AccessibleWheelchair Accessible Route Service

All of StarTran's regular bus routes are now wheelchair accessible.

Handi-Van Services

Disabled persons unable to use regular bus service may qualify/register for specially equipped StarTran Handi-Van at the League of Human Dignity, 1701 "P" Street, (402) 441-7871. Following registration, reservations for the StarTran Handi-Van may be made by calling the StarTran Dispatcher. Fare for the special door-to-door service is $3.50 each way. Special Transportation Services 20-ride and 31-consecutive-day passes may also be used.

Reduced Fares for Seniors & Disabled

Reduced bus fares on fixed route buses are available to senior citizens (62 and older) and disabled persons. By showing your bus driver a Medicare Card, Senior Saver, Go For Less Photo ID card or State ID/Driver's License you may ride the bus for only 85¢ or purchase a 20-ride pass for $16.00. I.D.'s can be obtained from the League of Human Dignity at (402) 441-7871.

UNL / StarTran Transportation Program

This new program allows UNL students, faculty, and staff to ride any StarTran regular, fixed route service with a special bus pass issued by the University. Persons using this pass must also present a current UNL photo I.D. card when boarding the bus.

Employer Bus Program

StarTran has a program whereby employers may offer bus passes to their employees at the regular price or subsidize the passes as a fringe benefit for them. This is tax deductible for both employers and employees alike (Commuter Tax Benefit). The passes will be delivered to you each month and it's as easy as a phone call to StarTran, (402) 476-1234.

Courtesy Suggestions

Holidays

Buses do not operate on the following holidays:

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